Privacy Policy

Introduction​

MyRuck, Inc. ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.This policy describes the types of information we may collect from you or that you may provide when you visit the website and application https://www.myruck.ai (our "website and application") and our practices for collecting, using, maintaining, protecting, and disclosing the personally identifiable information that we receive.

This policy applies to information we collect:
On this website and application (www.myruck.ai)In email, text, and other electronic messages between you and this website and application.By and Through User Dashboards, or other SaaS solutions offered through the CompanyIt does not apply to information collected by:Us offline or through any other means, including on any other website and application operated by The Company or any third party (including our affiliates and subsidiaries); or Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the website and applicationPlease read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website and application. By accessing or using this website and application, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this website and application after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.  

Children Under the Age of 16:
Our website and application is not intended for children under 16 years of age. No one under age 16 may provide any information on the website and application. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website and application or through any of its features, register on the website and application, make any purchases through the website and application, use any of the interactive or public comment features of this website and application, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at legal@myruck.ai​California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Residents of California:
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.

Residents of the European Economic Area, the United Kingdom, and Switzerland:
This Privacy Policy ("Policy") describes how MyRuck, Inc. and its subsidiaries and affiliates in the United States ("US") ("The Company," "we," or "us") collect, use, and disclose certain personally identifiable information that we receive in the US from the European Economic Area ("EEA"), the United Kingdom ("UK"), and Switzerland ("Personal Data").MyRuck, Inc. recognizes that the EEA, the UK, and Switzerland have established strict protections regarding the handling of Personal Data, including requirements to provide adequate protection for Personal Data transferred outside of the EEA, the UK, and Switzerland. To provide adequate protection for certain Personal Data about consumers, corporate customers, received in the US from the EEA, the UK, and Switzerland, MyRuck, Inc. has elected to self-certify to the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework administered by the US Department of Commerce ("Privacy Shield"). MyRuck, Inc. adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability.For purposes of enforcing compliance with the Privacy Shield, MyRuck, Inc. is subject to the investigatory and enforcement authority of the US Federal Trade Commission/US Department of Transportation. For more information about the Privacy Shield, see the US Department of Commerce's Privacy Shield website and application located at: https://www.privacyshield.gov.  

Information We Collect About You and How We Collect It:
We collect several types of information from and about users of our website and application, including information:By which you may be personally identified, such as name, postal address, e-mail address, telephone number, any other identifier by which you may be contacted online or offline ("personal information"); and/orAbout your internet connection, the equipment you use to access our website and application, and usage details.We collect this information:Directly from you when you provide it to us.Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us:
The information we collect on or through our website and application and application may include:Information that you provide by filling in forms on our website and application. This includes information provided at the time of registering to use our website and application, subscribing to our service/newsletter. We may also ask you for information when you report a problem with our website and application.Records and copies of your correspondence (including email addresses), if you contact us.Your search queries on the website and application and application.Information that you provide by signing up for the Companies services, and obtained through third-parties through the website and application’s API connections.

Information We Collect Through Automatic Data Collection Technologies:
As you navigate through and interact with our website and application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:Details of your visits to our website and application, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website and application.Information about your computer and internet connection, including your IP address, operating system, and browser type. The information we collect automatically does include personal information, we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and application and to deliver a better and more personalized service, including by enabling us to:Estimate our audience size and usage patterns.Store information about your preferences, allowing us to customize our website and application according to your individual interests.Speed up your searches.Recognize you when you return to our website and application.​The technologies we use for this automatic data collection may include:Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website and application. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website and application. Flash Cookies. Certain features of our website and application may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website and application. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.Web Beacons. Pages of our the website and application and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website and application statistics (for example, recording the popularity of certain website and application content and verifying system and server integrity).  

How We Use Your Information:
We use information that we collect about you or that you provide to us, including any personal information:To present our website and application and its contents to you.To provide you with information or services that you request from us. To fulfill any other purpose for which you provide it.To provide you with notices about your account.To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.To notify you about changes to our website and application or any services we offer or provide through it.In any other way we may describe when you provide the information.For any other purpose with your consent.​We may also use your information to contact you about our own services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data on the registration form or adjust your user preferences in your account profile. ​MyRuck, Inc. will only process Personal Data in ways that are compatible with the purpose that MyRuck, Inc. collected it for, or for purposes the individual later authorizes. Before we use your Personal Data for a purpose that is materially different than the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt out. MyRuck, Inc. maintains reasonable procedures to help ensure that Personal Data is reliable for its intended use, accurate, complete, and current.​We may collect the following categories of sensitive Personal Data: Name, phone numbers, addresses, veteran status, military branch, date of birth, data held by U.S. Military, U.S. Military Identification numbers, Internet Protocol (IP) address, and location data. We process sensitive Personal Data for the following purposes: provide customized and synthesized options regarding federal and state military veteran benefits. When we collect sensitive Personal Data, we will obtain your opt-in consent where the Privacy Shield requires, including if we disclose your sensitive Personal Data to third parties, or before we use your sensitive Personal Data for a different purpose than we collected it for or than you later authorized.Disclosure of Your Information​We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. ​We may disclose personal information that we collect or you provide as described in this privacy policy:To our subsidiaries and affiliates.To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of MyRuck, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by MyRuck, Inc. about our website and application users is among the assets transferred.To fulfill the purpose for which you provide it. For any other purpose disclosed by us when you provide the information.With your consent.​

Data Transfers to Third Parties:
Third-Party Agents or Service Providers. We may transfer Personal Data to our third-party agents or service providers who perform functions on our behalf as described in this Privacy Policy. Where required by the Privacy Shield, we enter into written agreements with those third-party agents and service providers requiring them to provide the same level of protection the Privacy Shield requires and limiting their use of the data to the specified services provided on our behalf. We take reasonable and appropriate steps to ensure that third-party agents and service providers process Personal Data in accordance with our Privacy Shield obligations and to stop and remediate any unauthorized processing. Under certain circumstances, we may remain liable for the acts of our third-party agents or service providers who perform services on our behalf for their handling of Personal Data that we transfer to them.​

Choices About How We Use and Disclose Your Information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website and application. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.[Disclosure of Your Information for Third-Party Advertising. If you no longer want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to admin@myruck.ai.Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by emailing us at admin@myruck.ai. California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.​

Data Security:
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored securely leveraging Zero Trust Protocols. We are not responsible for circumvention of any privacy settings or security measures contained on the website and application.  

Changes to Our Privacy Policy:
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website and application home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and application and this privacy policy to check for any changes.​

Access Rights:
You may have the right to access the Personal Data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your Personal Data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances we may charge a reasonable fee for access to your information.​

Questions or Complaints:
You can direct any questions or complaints about the use or disclosure of your Personal Data to us at legal@myruck.ai. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal Data within 45 days of receiving your complaint. For any unresolved complaints, we have agreed to cooperate with the American Arbitration Association. If you are unsatisfied with the resolution of your complaint, you may contact American Arbitration Association at https://www.adr.org/Support for further information and assistance.​

Binding Arbitration:
You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your compliant directly with MyRuck, Inc. and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce's Privacy Shield Framework: Annex I (Binding Arbitration).​

Contact Information:
To ask questions or comment about this privacy policy and our privacy practices, or would like to request access to your Personal Data, contact us at: legal@myruck.aiTo register a complaint or concern, please contact us at: legal@myruck.ai.